Help seeking in higher education online courses: a state of knowledge review

Help seeking in higher education online courses: a state of knowledge review

• Caroline Fatoux, Université Laval, Canada

• Martine Mottet, Université Laval, Canada

• Soufiane Rouissi, Université Bordeaux Montaigne, France

doi : https://dx.doi.org/10.18162/fp.2018.373

Résumé

Self-regulated help seeking may have a positive impact on learning and academic achievement. However, few studies have been conducted on this subject in a higher distance education context although it usually raises several challenges to learners. We share in this article our literature review focusing on help seeking in classroom and online environments, as well as on email communication, then we conclude by suggesting research avenues

Abstract

Self-regulated help seeking may have a positive impact on learning and academic achievement. However, few studies have been conducted on this subject in a higher distance education context although it usually raises several challenges to learners. We share in this article our literature review focusing on help seeking in classroom and online environments, as well as on email communication, then we conclude by suggesting research avenues